Thank you for choosing RoCove. This Privacy Policy explains how we collect, use, and protect your information when you access RoCove.gg or purchase digital products from us.
By using our website or purchasing from us, you agree to this Privacy Policy.
Personal Information When you make a purchase or contact us, we may collect: • Name • Email address (required to deliver digital goods and receipts) • Billing address (for tax and verification purposes) • Payment details: credit and debit cards are processed by Stripe; we never receive or store full card numbers, CVCs, or payment credentials on our servers Automatically Collected Information When browsing our site, our system or third-party tools may collect: • IP address • Browser and device information • Pages viewed and traffic patterns • Cookies and session tracking data
We use your information to: • Process and fulfill digital product orders • Send purchase confirmations and email delivery • Provide account, membership portal, or download access • Prevent unauthorized sharing or fraudulent activity • Improve product performance and website usability • Communicate product updates, promotions, or support messages (opt-out anytime)
Credit and debit card payments are completed through Stripe Checkout. Stripe collects and processes card data on their PCI-compliant infrastructure—we never store your full card number, CVC, or card payment credentials on our servers. You can review Stripe's privacy policy on their official website.
Because we sell digital goods, your email and purchase details may be used to: • Generate download links • Track the number of downloads • Verify ownership or licenses • Provide software keys or activation codes • Prevent unauthorized sharing or resale If a refund or chargeback occurs, product access may be revoked.
We may use cookies and analytics tools to: • Maintain login sessions • Improve website design and functionality • Measure traffic, sales performance, and product engagement You may disable cookies in your browser settings, but portions of the site may not function properly, including download access.
We store only the minimum information required to: • Record proof of purchase • Provide continued customer service • Comply with accounting, tax, and legal requirements Our site is served over HTTPS. Account passwords are stored using one-way hashing—we never store passwords in plain text. We do not store full card numbers, CVCs, or Stripe payment credentials; those stay with Stripe.
If a purchase is disputed or reversed: • We may retain related data for fraud prevention • Download access or license activation may be revoked • Further purchases may be restricted This is necessary to protect our digital products and content.
Depending on your location, you may have the right to: • Request access to your stored data • Request corrections or updates • Request deletion (unless legally required to retain) • Opt out of promotional communications To submit a privacy request, email support@rocove.gg
Our products and services are not intended for individuals under 13. We do not knowingly collect personal information from children. If such information is discovered, it will be removed.
We may use third-party providers such as: • Stripe (card payments) • Cloud storage or backup services • Email delivery or customer support systems • Analytics platforms These partners only receive information necessary to perform their function.
We may update this Privacy Policy to reflect operational or legal changes. The latest version will be posted on this page with a new "Last Updated" date.
Any legal claims or disputes arising from your use of RoCove.gg, this Privacy Policy, or our handling of your personal information shall be governed by the laws of Norway and shall be brought and resolved in Oslo, Norway.
If you have privacy questions or requests, contact: support@rocove.gg